Frequently Asked Questions
Yes, the campsite is open all year round.
You can contact us by phone at 608 941 199, by email at reservas@valdeluna.com, or via our website: www.valdeluna.com.
The campsite is located on the outskirts of Valdepeñas de Jaén village, approximately 400 metres, around 7 minutes on foot from the campsite and 2 minutes by car. Route link: Camping Valdeluna to Av. de Jaén, 32, 23150 Valdepeñas de Jaén, Jaén – Google Maps
If you want to go to Jaén, we always recommend the following route: Camping Valdeluna to Jaén – Google Maps, which takes approximately 42 minutes.
Yes, there is public transport with a stop near the campsite. You can check the Valdepeñas de Jaén bus schedules here: Consorcio de Transportes de Andalucía
Yes, the campsite has a supermarket on site with essential products. It also offers local products, souvenirs, and more.
Just a few metres from the campsite, about 2 minutes by car via the A-6050 road, you will find a service station that also offers a car wash. Route link: Camping Valdeluna to Complejo Ortega – Google Maps
The bungalows have a maximum capacity of 5 people. They are fully equipped with two bedrooms: Main bedroom with a 1.50 m bed, Second bedroom with a bunk bed (1.35 m lower bed and 0.90 m upper bed). Additionally, the bungalow includes a full bathroom, fully equipped kitchen, and lounge with TV.
No, our accommodations do not have a fireplace. All our accommodations are fully climate-controlled. Depending on the type of accommodation: Bungalows and Canvas tents have air conditioning and heating, Glampings have an air unit (hot and cold)
Yes, all accommodations include towels and bed linen.
Once the guest has checked in, cleaning will not return until check-out, unless the guest requests this extra service at reception. For long stays, cleaning is provided once a week.
- Check-in: 15:00
- Check-out: accommodations 11:00 / pitches 12:00 Late check-out is available for an additional fee. Please check availability and price at reception.
Yes, Camping Valdeluna is pet friendly, so pets of all sizes are welcome in all types of accommodation and facilities.
No, smoking is not permitted inside any accommodation.
Depending on the type of accommodation, the deposit ranges from €100 to €150 to cover possible damages. It is a pre-authorisation on your bank account, which will be released if the accommodation is left in the same condition as upon arrival. It is usually processed at check-in and returned within 24–48 hours after check-out. Cash deposits are not accepted.
We have travel cots, which can be set up in your accommodation upon request.
No, we do not offer extra beds.
Yes, we have fully adapted accommodations available in all types of accommodation.
Children from 3 years old pay for their stay. Children under 3 stay free.
● For pitches, the vehicle must be on the same plot booked.
● For accommodations: ○ Bungalows have their own parking space (included in the price).
○ Canvas tents have parking within the campsite near the accommodation (included).
○ Glampings / Glamping Premium do not include parking, but there is a free parking area outside the campsite entrance or, for a special fee, a parking space can be provided close to your glamping. Please check availability and price.
A maximum of 6 people per pitch, including adults and children.
The pitch itself has no fixed cost. The final nightly price depends on the camping elements
and number of people. In high season, if the sum is below the “minimum per pitch”, this rate is automatically applied.
Most pitches have natural shade.
Yes, reservations are always possible, and we recommend reserving to guarantee your space.
We always try to accommodate your preferences, subject to availability on your arrival day.
All pitches are between 60 and 80 m², with a gravel surface, and the price is the same for all. For specific details about a particular pitch, please contact reception.
The maximum stay at the campsite is 6 months. Special long-stay rates are available; please call 608 94 11 99.
Yes, available on loan with a deposit. Limited units, so we recommend bringing your own.
No, there is no aerial connection on pitches.
Electricity is optional and available for an extra charge.
Yes, visitors are allowed as long as capacity permits. The first hour is free upon registration at reception; longer visits incur a fee, which varies by season.
Yes, we provide entertainment throughout the year.
● Low season: weekends, depending on children’s numbers
● High season: age-specific activities All entertainment activities are included in the stay.
Yes, we have the Quejigo del Carbón Restaurant next to the campsite. Check opening hours and phone number for reservations: Quejigo del Carbón – Google
Yes, only in the designated barbecue area. Electric or gas stoves are allowed; barbecues are not permitted elsewhere.
Yes, WiFi is available throughout the campsite. Details are provided at check-in, and it is completely free.
Yes, next to reception, open 24 hours. Access is via the client access card.
● Washing machine: 4€
● Dryer: 3€
Yes, they are allowed throughout the campsite.
Yes, Camping Valdeluna offers electric and mountain bike rentals. Check rates at reception. Discounts are available for guests.
Night-time surveillance and controlled access at the main entrance.
Both card and cash are accepted at reception and the restaurant.
Yes, reservations can be made via our website, email, WhatsApp, or phone.
Yes, the cancellation policy depends on the type of accommodation. Please check the conditions when booking.
Yes, subject to availability and prior consultation with reception.
Yes, check availability and rates at reception.
No, but children’s activities are supervised.
Yes, if you are organising a special event, such as a wedding or family gathering, your guests can stay at the campsite with special discounts. Visit reception for conditions, rates, and promotions according to the number of guests.
Yes, packages can be received at reception and held until collection.
The campsite has 24-hour controlled access. Please notify reception if you will arrive outside regular check-in hours.
Yes, Valdepeñas de Jaén has marked hiking trails. You can find all the routes at the following link provided by the Town Hall: Hiking Trails
Yes, there are marked cycling routes around Valdepeñas de Jaén. You can check all available routes here: Cycling Routes
